Privacy Policy

The type of personal information we collect 

We currently collect and process the following information:

· Personal identifiers, contacts and characteristics (for example, name and contact details)

· Email addresses and telephone numbers. 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· Ordering flowers and commissioning services

· Contact via social media

· Email subscription 

We use the information that you have given us in order to keep you informed about our latest offers and how the business is developing. We also keep you updated about orders and commissions.  

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. 

(b) We have a contractual obligation.

(c) We have a vital interest.

(d) We have a legitimate interest.

How we store your personal information 

Your information is securely stored via GoDaddy website host. Telephone numbers are kept with orders but not stored electronically.  

We keep contact information for the period of the commission or tax year, whichever is longest. We will then dispose of your information by redacting information stored on order forms. 

Information stored by GoDaddy for the purposes of subscriptions and members’ access is subject to their privacy policy. 

We will review information stored annually and remove members and subscribers who no longer wish to be listed. This will be done via the tools hosted by GoDaddy.